Frequently Asked Questions
What Background Checks will I Undergo?
The background check is a two-part process. It involves:
- An assessment of AusChack of any criminal history, using information provided by the Asutralian Criminal Itelligence Commission (ACIC)
- A security assessment conducted by the Australian Security Intelligence Organisation (ASIO)
- A Criminal Intelligence sasssessment by the ACIC
- An immigration check (if required) by the Department, to confirm an applicant’s right to work in Australia.
Where an outcome indicates a possible unfavourable result for you, AusCheck will contact you in writing.
How long will my application take?
Applications can take anywhere from 4-8 weeks to be processed and approved. Once approvied you will receive an email from the Port of Brisbane notifying you of your approval.
After receiving your approval email, your MSIC card will be posted to RIN Office Mackay for Collection.
Where do I collect my MSIC Card from?
Cards can be collected from Resource Industry Network within the stated business trading hours. Card will not be posted out and only the card colder will be permitted to collect the card and sign for the card in person.
Resource Industry Network trading hours:
Mon – Thurs: 8.30am – 5.00pm
Friday: 8.30am – 3.00pm
Sat-Sun: Closed
**Please note availability is subject to change
What to do if your MSIC card has been Lost or Stolen?
If a replacement card is NOT required, please complete a Statutory Declaration form signed by a Justice of the Peace stating that you have lost your MSIC card (or that your MSIC card was stolen) and the date. Return the signed original Statutory Declaration to the RIN office. Please do not hesitate to call the RIN MSIC Ofiice phone on 07 4952 4184
If a replacement card IS required you will need to complete the following:
- Make a new appointment to process your replacement card application by phoning 07 4952 4184. We will email you the required Statutory Declaration to complete.
- Complete the Statutory Declaration and have it signed by a Justice of the Peace. If your MSIC card has been stolen, your statutory declaration MUST contain the police report number as well.
- Additionally, you will need to provide a new Letter of Operational Need from your employer
- You will be required to supply identification documents as requested when you call for your appointment.
- You will also be required to have a new photo taken for your card
How to change your name on your MSIC card?
If you have had a change of name, you are required to have this name change reflected on your MSIC card. You will be required to apply for a replacement card and will need to complete the following;
- Make a new appointment to process your replacement card application
- You will be required to show full proof of identity again
- Original Birth Certificate or Passport (Australian and New Zealand passports must be valid. All other passports must be valid)
- Valid Driver’s Licence
- Provide full change of name documentation eg: Change of Name Certificate / Marriage Certificate / Divorce Certificate (must provide full paper trail of name)
- Additionally you will need to provide a new Letter Of Operational Need from your employer
- You will also be required to have a new photo taken for your card
- I need to renew my MSIC card. What is the process?
- It is the same process of application for a NEW MSIC as it is for a RENEWAL of your MSIC. All original ID has to be sighted by our MSIC officer and an online induction completed with 10 year residential history, new photos taken, together with a current Letter of Operational Need. There are times when the ID requirements of Auscheck are updated, and you will be requested to comply with the requirements in place at the time of your MSIC application interview, despite what ID you have used in a previous MSIC application.
- Recruitment Personnel
Should you be in a position where you are required to inform new personnel about their MSIC requirements please download this comprehensive MSIC Requirements PDF to keep on file or email to your employee.
Updated MSIC Requirements page***
To view obligations as a MSIC Card Holder visit and additional information: https://www.auscheck.gov.au/security-card/maritime/msic
To view Information for Employers: https://www.auscheck.gov.au/security-card/maritime/employers
To view information about Discretionary MSIC and review of decisions: https://www.auscheck.gov.au/security-card/maritime/discretionary-msic